Sandisk Credit for Business Members

Frequently Asked Questions

Are there any fees associated with my Sandisk Credit account?

There are no annual membership fees for your Sandisk Credit account. Your business will not incur any interest or late fees if your invoices are paid by the invoice due date.

Will applying for Sandisk Credit affect my personal credit score?

No, applying for Sandisk Credit will not affect your personal credit score.

What do I do if I need a credit limit increase for my Sandisk Credit account?

Credit limit increase requests require that your account be in good standing for a minimum of six months, demonstrating positive payment history on your account. Credit limit increase requests may be submitted by visiting the overview landing page at sandiskcredit.com. You will receive notification by email of the outcome of your request. To login to your account at any time, please visit sandiskcredit.com/login.

Can I set up different user roles within my organization for my Sandisk Credit account?

Yes, the sandiskcredit.com website, operated by TreviPay, lets you add new users with assigned purchasing and payment roles.

How do I review my credit balance and invoices?

Your current available balance, outstanding amount due, and past invoices will be available on the Account Overview page at sandiskcredit.com.

How will I know when my payment is due?

You will receive a downloadable invoice at sandiskcredit.com and by email immediately after your products are shipped. The invoice will contain the payment due date. To direct these alerts to your accounts payable department, create a new Payer user account for your accounts payable team and activate invoice alerts in the Notifications tab of the Edit User page.

How do I make a payment to my Sandisk Credit account?

You or your designated account user can make payments to our partner, TreviPay, through one of the following payment methods: direct debit in your buyer portal, by automated clearing house (ACH) payment, or by check. For convenience, you may link your business bank account to make payments easily. All available payment methods will also be outlined on each invoice you receive.

How will my payments be applied to the outstanding invoices?

If you currently have more than one invoice open with Sandisk, TreviPay will apply payments based on the remittance advice you provide. If no remittance advice is submitted, we will apply payments to the oldest invoices first so that you are not considered late on older invoices.

How do I contact someone at Sandisk regarding questions or concerns about my Sandisk Credit account?

Please contact customer service for Sandisk Credit at 877-278-2165 or email us at support@sandiskcredit.com to speak with an expert. Our hours of operation are M-F 8:00 am-5:00 pm CST.

Can I use my Sandisk Credit account to purchase elsewhere?

Your Sandisk Credit account is made available for business purchases on Sandisk.com only.

How can I review my Sandisk Credit account and payment history?

Your account activity for business purchases made on Sandisk.com is available on your Account Overview page at sandiskcredit.com.

Who is TreviPay?

TreviPay (www.trevipay.com) is a global B2B payments company, facilitating $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. TreviPay specializes in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing, and managing collections. TreviPay is headquartered in Overland Park, Kansas and has offices across the globe, including Australia, the Netherlands, and Mexico.

Disclosures

1. Subject to meeting TreviPay application requirements. Legal Entity in business 2+ years, not a sole proprietor. TreviPay receives a completed and executed Account Application. TreviPay may require additional financial documentation such as two (2) years audited financials to complete application. Twelve (12) months of positive financial history with no negative charge to entity profile. Applicant is not, at the time of review, in Bankruptcy or there is no public indication of an impending insolvency.